Does Etsy offer free returns? What's their exchange policy?

What's Etsy's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Etsy for a full refund? Do I need a receipt to return my item to Etsy? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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It looks like Etsy may not offer free returns & exchanges. See 6,544 brands that do offer free returns & exchanges.
Amy Russell
6
Posted Apr 28, 2013

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated Etsy's returns & exchanges policies: 4.0
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Rated 4.4 - 27 reviews

About Etsy

Etsy is a major e-commerce stores company operating the e-commerce site etsy.com. Etsy sells its products and services in the e-commerce stores vertical, offering discounts and promo codes to its customers infrequently. Etsy is very well-regarded among shoppers on Knoji, with 27 ratings and an average rating of 4.4 stars. Etsy scores very highly compared to other brands in the e-commerce stores industry, providing 18 e-commerce features to better serve its customers.

Etsy's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Etsy may not offer free returns & exchanges currently. Read full answer >>
International Shipping:
Yes
Etsy offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Etsy may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
Etsy accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Yes
Etsy accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Etsy may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Etsy supports a promo code box on their website. Check the Etsy promo codes page for the latest coupon codes from Etsy. Read full answer >>
Black Friday Ad:
Yes
Etsy offers Black Friday ad for qualifying orders and customers, according to their Black Friday ad policies. See policies and program details on their Black Friday page page. Read full answer >>
Cyber Monday Ad:
Yes
Etsy offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Yes
Etsy offers coupons and promotional pricing for military veterans. Get up to 30% off and other special offers for Etsy on their military discounts page. Read full answer >>
Senior Discounts:
Maybe
It appears that Etsy may not offer senior discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Etsy may not offer price matching currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Etsy offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Etsy offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Etsy offers gift cards and discounted gift cards during special promotional events. Find gift cards for Etsy. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Customer Reviews:
Maybe
It appears that Etsy may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Etsy may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Etsy may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Yes
Etsy accepts Afterpay financing for qualifying orders and customers, according to their Afterpay financing policies. See policies and program details on their Afterpay financing support page. Read full answer >>
Klarna Financing:
Yes
Etsy accepts Klarna financing for qualifying orders and customers, according to their Klarna financing policies. See policies and program details on their Klarna financing support page. Read full answer >>
Bread Financing:
No
It appears that Etsy may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Etsy offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Etsy may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Etsy offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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